How to Use TikTok Shop Details API
You can use the TikTok Shop Details API to connect your tiktok shop with your ecommerce platform. This makes things work smoothly. This connection lets you sync your shop data. You can set up secure authorization. You also get real-time updates. When you link your tiktok shop, you get some nice benefits:
Your shop and products show up more on tiktok because of smart content and hashtags.
You can talk to shoppers directly using tiktok shop features and creative content.
The in-app shop is easy to use and can help you sell more.
You get more ways to market, like working with influencers for your shop.
Check out the TikTok Shop Details API Documentation to get started.
Key Takeaways
Link your TikTok Shop to your online store with the TikTok Shop Details API. This helps your data move smoothly between both places.
Make a seller account on TikTok Shop to begin selling. Pick an individual or business account, depending on what you need.
Use TikTok's marketing tools to help more people see your products. You can also talk to shoppers by making fun content.
Set up webhooks to get updates right away. This keeps your shop data up to date and helps stop mistakes with orders and stock.
Try out your setup in the sandbox first before you start for real. This makes sure everything works and lets you fix problems.
TikTok Shop API Overview
What Is TikTok Shop
You may wonder what TikTok Shop does. TikTok Shop lets you sell things inside the TikTok app. You can reach many people who watch videos and shop. The platform helps you show your shop and talk to buyers. You can use short videos and live streams to get attention and sell more. Did you know 67% of TikTok users want to shop while scrolling, even if they did not plan to buy? This is a big chance for your shop to grow.
Here’s a quick look at TikTok Shop’s reach:
Metric | Value |
|---|---|
Global Users | |
U.S. Users | 170 million |
Average Daily Time (Global) | 95 minutes |
Social Buyers in U.S. | Over 100 million |
Key Features for E-commerce
TikTok Shop API gives you tools to run your shop. You can manage products, track orders, and sync inventory fast. The platform helps you work with influencers and make fun content. You get marketing tools, easy shipping, and smart analytics. The TikTok Shop API also helps you handle returns and refunds. You can see all your shop activity, from sales to shipping.
Check out some top features:
Feature | Description |
|---|---|
Built-in Marketing Tool | Easy interface, content help, ads manager, analytics dashboard. |
Multi-Channel Inventory Sync | Manage inventory in real time. |
Order Management | Track orders from start to finish. |
Product Listing | Manage listings with fast updates. |
Reporting & Analytics | See sales data and performance details. |
Return Order Management | Simple returns and refunds. |
Shipping Integration | Automate shipping for quick delivery. |
Streamlined Shopping Experience | Easy buying for customers. |
TikTok Shop Details API Documentation
You want your shop to work well with TikTok Shop. The TikTok Shop API is easier to set up than other social commerce APIs. The platform helps you connect with creators and buyers for more engagement. The TikTok Shop Details API lets you sync product info, inventory, and orders. You can find what you need in the TikTok Shop Details API documentation. This guide shows you how to set up your shop, link your platform, and keep data updated. The documentation also tells you how to use webhooks for real-time updates. If you want to sell more and make your shop stand out, start with the TikTok Shop Details API documentation.
Getting Started with TikTok Shop
Create Seller Account
Ready to start selling on TikTok Shop? First, you need to create a seller account. You can choose between an individual or business account. Each type has its own requirements. Here’s a quick look at what you’ll need:
Seller Type | Required Documents |
|---|---|
Individual Seller | Legal name, date of birth, residential address, government-issued ID (like a U.S. Passport or Driver’s License) |
Business Seller | Company registration info, business type, company name, Employer Identification Number (EIN), and personal info of owners if needed |
You might also need:
For individual accounts: a government-issued ID and a linked personal bank account.
For business accounts: a business license, tax ID, and a business bank account. If you run a corporation, you’ll need corporate registration docs too.
After you submit your documents, TikTok Shop usually takes 1 to 5 business days to approve your account. Keep an eye on your email for updates.
Tip: Double-check your info before you submit. Mistakes can slow down your approval.
TikTok Partner Center Setup
Once TikTok approves your seller account, you’ll get access to the TikTok Partner Center. This is where you manage your shop, products, and orders. Sometimes, you might run into issues during setup. Here’s a table with common problems and how to fix them:
Issue Type | Troubleshooting Steps and Tips |
|---|---|
Forgotten Password | Use the "Forgot Password" link. Check your email for the reset link. |
Account Locked | Wait 30 minutes, try a password reset, or contact TikTok Shop support. |
Browser Issues | Clear cache and cookies. Update your browser. Try Chrome or Firefox. |
VPN/Region Problems | Use the right TikTok Shop Seller Center URL. Turn off your VPN. |
Two-Factor Authentication | Enter the code sent to your email or phone. Check spam if you don’t see it. |
Stay patient if you hit a snag. Most issues have quick fixes.
Product Catalog Preparation
Now it’s time to list products on TikTok Shop. You want your products to look great and follow TikTok’s rules. Here’s what you need for images and videos:
Requirement | Details |
|---|---|
Image Formats | .jpg or .png |
Max Image Size | 5 MB or less |
Image Resolution | 600x600 to 6000x6000 pixels |
Video Duration | 5 to 60 seconds (9 to 15 seconds is best) |
Max Video Size | 500 MB |
Video Aspect Ratio | 9:16 |
Video Resolution | 1080x1920 pixels |
Accepted Video Formats | .mp4, .mov, .mpeg, .3gp, .avi |
When you publish them on TikTok Shop, make sure to:
Show your products in action.
Use TikTok trends and challenges to get noticed.
Work with influencers to build trust.
Add hashtags and trending sounds to help people find your products.
Include a clear call-to-action so shoppers know what to do next.
If you follow these steps, you’ll set up your TikTok Shop for success. You’ll be ready to manage your products and reach new customers through the TikTok Seller Center.
Integrate TikTok Shop with Your Platform
Authorization Workflow
You want your shop to work well with TikTok Shop. First, you need to set up secure authorization. TikTok Shop uses OAuth 2.0, so you do not share your password. You get access tokens that only last a short time. This keeps your data safe. You must ask users before you use their shop data. This keeps things private and secure.
Here is how TikTok Shop API authorization is different from other e-commerce APIs:
Feature | TikTok Shop API | Other E-commerce APIs |
|---|---|---|
Authentication Method | OAuth 2.0 | Varies (e.g., Basic Auth) |
Password Sharing | No, uses access tokens | May require password sharing |
Token Expiration | Short-lived access tokens | Varies |
User Consent Requirement | Explicit permission required | May not be as stringent |
You need to follow some security steps when you connect TikTok Shop:
Step/Requirement | Description |
|---|---|
Application Submission | Send your app to TikTok for review before sharing it. |
Cooperation | Give TikTok all the info they ask for during review. |
Compliance | Follow all laws and TikTok rules. |
Privacy Disclosure | Tell users how you use their data and follow privacy laws. |
Application Stability | Make sure your app works well and is simple to use. |
Security Safeguards | Keep user data safe with strong security. |
Incident Reporting | Tell TikTok right away if you find a security problem. |
Customer Support | Help users if they have questions or problems. |
Tip: Always keep your access tokens safe. Do not share them in public or with people you do not trust.
Connect TikTok Shop API
Now you can connect TikTok Shop to your ecommerce platform. You need to follow a few steps to get it working. This helps you sync your shop data, products, and orders.
Here is a simple guide to connect TikTok Shop:
Make your app in the TikTok Developer Portal.
Get your OAuth 2.0 credentials (App ID and app secret).
Go to 'Manage API' and ask for the permissions you need.
Use your main TikTok Shop account to approve your app.
Pick the shop and region you want to connect.
Finish the approval steps to turn on API access.
When you connect TikTok Shop with Shopify, you can manage products and orders in one place. You get more control over your sales and shoppable content. You can also use TikTok’s creative tools to get more engagement.
Note: If you see an error like “Unauthorized: access token is expired,” you need to reconnect your TikTok Shop. You must refresh your connection every 90 days to keep your shop safe.
Webhooks and Real-Time Updates
You want your shop data to always be up-to-date. Webhooks help you get real-time updates from TikTok Shop. When something changes, TikTok sends a message to your server. This keeps your ecommerce platform and shop in sync.
Here is how you set up webhooks for TikTok Shop:
Set up a local server, often using NodeJS, on port 3000.
Use ngrok to get a public URL for your server.
Enter this public URL in the TikTok Developer Portal under Webhooks.
Test the webhook to make sure TikTok can send updates.
When you connect TikTok Shop with Shopify, you can automate your sales process. You get instant updates on orders, inventory, and shoppable content. This helps you avoid mistakes and keeps your customers happy.
Error Message | What it Means | What to Do |
|---|---|---|
An error occurred attempting to update orders: Unable to communicate with the store. Please try again. Error code: f4ac0c40-e087-45f2-9636-ec6c9f19b537 | Order import from your store times out or lags. It is likely importing older orders, and thus a higher volume of orders than needed. | Activate the LimitOrdersImportedToThirtyDays store setting for TikTok Shop. |
An error occurred attempting to update orders: Unauthorized : {"message":"TikTok API returned an error. HTTP code: 401 (Unauthorized). Error code: 105002. Error message: ‘access token is expired, please refresh it'."} | The TikTok Shop is no longer authorized. | Reconnect your TikTok Shop to ShipStation. Every 90 days TikTok merchants must reconnect their TikTok Shop to ShipStation to reauthorize the integration. |
Callout: Always test your webhook setup before you go live. This helps you find errors early and keeps your shop running well.
You can connect TikTok Shop to your ecommerce platform and keep your shop data in sync. You get more sales, better engagement, and shoppable content that stands out. When you use TikTok Shop, your shop becomes part of the TikTok experience.
Testing and Managing Integration
Sandbox Environment
You want to test your TikTok Shop integration before you go live. The sandbox environment lets you do this safely. You can try out your shop setup, check how products sync, and see how orders flow. This helps you spot problems early. You can use test data to make sure your ecommerce platform connects with TikTok Shop. You get to see how your shop handles real-time updates and sales without risking your actual products or content. If you find errors, you can fix them before your shop goes public. This step boosts your confidence and keeps your shop running smoothly.
Data Sync: Products, Inventory, Orders
Syncing your shop data is key for strong sales and engagement. You want your products, inventory, and orders to stay updated between TikTok Shop and your ecommerce platform. Here’s a simple way to set up data sync:
Choose your import source. Connect your ecommerce platform or upload a file to bring in your products.
Authorize the TikTok connection. Link GoDataFeed to your TikTok Seller Center to refine your product listings.
Set up your TikTok Shop feed. Fix any errors TikTok returns.
Activate order sources. Go to the 'Orders' tab and turn on TikTok as your order source.
Configure shipping methods. Match your shipping options with TikTok Shop.
Set up store destination. Connect your ecommerce platform as the order destination for TikTok orders.
You can pick how often you want to sync your shop data. Here’s a quick look at your options:
Sync Frequency Options | Description |
|---|---|
Daily | Updates product data every day for real-time accuracy. |
Weekly | Updates product data once a week, suitable for less dynamic inventories. |
Increased Frequency | Recommended during high-demand seasons to maintain competitiveness. |
You should increase sync frequency during busy sales seasons. This keeps your shop listings fresh and helps you win more sales and engagement.
API Limits and Troubleshooting
TikTok Shop API has limits to keep your shop stable. You can make up to 50 API requests per second for each shop or app. If you hit this limit, you might see errors or delays. You should watch your request count, especially when syncing lots of products or content. If you see errors, check your access tokens and refresh them if needed. Common problems include expired tokens, slow order imports, or missing products. You can fix most issues by reconnecting your shop, updating your sync settings, or checking your ecommerce platform setup. Always test your shop after changes to keep your sales and engagement strong.
Tip: If you run into trouble, review your API logs and error messages. This helps you find and fix problems fast.
You’ve learned how to connect your tiktok shop with your e-commerce platform. Start by creating authentic content on tiktok shop. Remember, a strong marketplace is just one part of your success. Choose the right integration platform so your tiktok shop can grow. Next, set up your company website settings. Turn on inventory and price uploads for your shop. Enable order downloads and tracking uploads to keep your tiktok shop running smoothly. You can manually download orders from tiktok shop and ship them with tracking info. Seamless integration helps your shop stand out on tiktok and boosts your business.
FAQ
How do you connect your ecommerce platform to TikTok Shop?
You start by creating a seller account on TikTok Shop. Then, you use the TikTok Shop API to link your store. Follow the steps in the TikTok Shop documentation. You can sync products and orders for smooth selling.
Can you test TikTok Shop integration before going live?
Yes, you can use the TikTok Shop sandbox environment. This lets you try out your setup with test data. You see how your products and orders work on TikTok Shop without risking real sales.
Tip: Always test your connection in the sandbox before launching your TikTok Shop.
What should you do if your TikTok Shop API access token expires?
You need to refresh your access token. Go to your TikTok Shop settings and reconnect your account. TikTok asks you to do this every 90 days. This keeps your shop secure and working.
How often should you sync your product data with TikTok Shop?
You can choose daily, weekly, or more frequent syncs. Daily syncs keep your TikTok Shop listings fresh. If you run sales or have lots of changes, increase the sync frequency for better results.
Sync Option | Best For |
|---|---|
Daily | Active TikTok Shop |
Weekly | Stable inventory |
High-Frequency | Busy sales periods |
See Also
Mastering Order Management Within Your TikTok Shop
Simple Steps to Launch Your TikTok Shop Business
Introducing TikTok Shop U.S. Pricing Tool With Upgrades
